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Jul 1, 2025

Jul 1, 2025

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Abivo + NetSuite: Transforming the System of Record into a System of Action

Turn NetSuite into a system of action. Automate global collections and sync every subsidiary with autonomous AI agents.

Sia Ghazvinian

Co-Founder & CEO

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The AI Collections Engine Your NetSuite Account Needs

Native integration for NetSuite ERP & OneWorld. Eliminates manual dunning. Syncs across all subsidiaries. "NetSuite is the System of Record. Abivo is the System of Action."

Turning Static Records into Active Cash Flow

NetSuite gives you incredible visibility into who owes you money, but it relies on static email templates to collect it. Abivo adds an autonomous layer that actively negotiates payment, bringing cash in faster than standard workflows.

  • Step 1: The Smart Fetch Abivo pulls open invoices via SuiteTalk API. We don't just grab the balance; we read your custom "Class," "Department," and "Location" segments to understand the customer.

  • Step 2: The Logic Trigger Instead of basic NetSuite "Saved Searches," Kate (our AI) initiates a dynamic conversation, adjusting her tone for VIPs versus chronic late payers.

  • Step 3: The Automated Write-Back No data silos. Every call log and transcript is written back directly to the "Communication" tab and "User Notes" on the Customer Record in NetSuite.

The "Deep Sync" Specifications

Abivo is built to handle the complexities of the NetSuite ecosystem, from the File Cabinet to global subsidiaries.

  • OneWorld & Multi-Subsidiary Support Running multiple subsidiaries? Abivo respects your hierarchy, allowing you to manage collections for US, UK, and APAC entities separately from one login.

  • Custom Segment & Field Mapping We map to your specific custom fields. If you organize revenue by "Channel" or "Product Line," Abivo uses that data to prioritize high-value collections.

  • NetSuite File Cabinet Synchronization We fetch the PDF directly from your File Cabinet, ensuring the client receives the exact invoice format they expect.

  • 2-Way Real-Time Status When a payment is applied in NetSuite, Abivo stops chasing immediately, eliminating "I already paid that" friction.

Designed for NetSuite Controllers

We prioritize data integrity and auditability, ensuring Abivo fits into your compliance framework.

  • Audit-Ready Diligence Logs We enhance your audit trail by logging every attempted contact and actual conversation, proving diligence to auditors.

  • Zero SuiteScript Required You don't need a NetSuite developer to write custom scripts to make this work. It’s a plug-and-play connector.

  • Secure Token-Based Authentication (TBA) We read via secure TBA. We never mess with your GL impacting records; we only act on the communication layer.

Turn your NetSuite data into working capital.

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