This Acceptable Use Policy (“Policy”) outlines the rules and responsibilities that apply to any party (“you,” “your,” “user,” or “customer”) accessing or using the services, software, or AI solutions (“Services”) provided by Abivo Inc. (“Abivo,” “we,” “us,” or “our”). By using our Services, you agree to abide by this Policy, as well as our Terms of Use and Privacy Policy.

1. Eligibility

Our Services are intended for use by individuals who are the age of majority in their jurisdiction (18 or older in most cases) and by legally authorized business entities. By accessing the Services, you confirm that you meet these requirements.

2. Permitted Use

You may use Abivo’s Services solely for lawful, authorized, and intended business purposes related to your organization’s operations. You are granted a non-exclusive, non-transferable, limited right to use the Services in accordance with any applicable agreements or documentation.

3. Prohibited Activities

You agree not to use our Services in any way that:

• Violates any applicable law, regulation, or third-party rights

• Involves fraudulent activity, deception, or impersonation

• Harasses, threatens, defames, or discriminates against others

• Infringes on intellectual property, data protection, or confidentiality rights

• Attempts to gain unauthorized access to systems, data, or user accounts

• Interferes with the normal functioning, security, or performance of our Services

• Uses or introduces malware, spyware, or harmful code

• Circumvents, disables, or otherwise tampers with any security features of our Services

• Facilitates mass automated interactions (e.g., robocalls) in violation of consent or local regulations

We reserve the right to investigate and take legal or administrative action in response to any misuse, including the suspension or termination of access to our Services.

4. AI-Powered Services – Acceptable Use & Responsibilities

Abivo provides AI-driven technologies to support voice-based communication and automation. While we strive to deliver reliable and accurate performance, you acknowledge and accept the following:

• Responsible Use: You are solely responsible for how you use the Services, including interpreting AI-generated content and monitoring interactions with your customers.

• Limitations of AI: You understand that AI is not infallible and may produce unexpected or incorrect outputs. Outcomes are not guaranteed to be accurate, complete, or free of bias.

• Monitoring Obligations: You must actively monitor AI activity and ensure that human oversight is in place where necessary, especially when using our technology in sensitive or regulated environments.

• Use in Compliance with Law: You agree to use our AI capabilities in accordance with all applicable regulations, including laws related to consent, data usage, and automated communications.

• No Sole Reliance: Our Services should not be used as the sole basis for decisions that could lead to legal, financial, or reputational harm.

5. Third-Party Integrations

Our platform may integrate with third-party APIs, service providers, or communication platforms. You are responsible for ensuring your use of such integrations complies with their respective terms, and you acknowledge that any data shared through such integrations may be subject to third-party handling.

6. User Data & Content

You are responsible for the legality, integrity, and accuracy of any data you submit to our systems. You represent that you have the necessary rights and permissions to share such data and that doing so does not violate any applicable laws or third-party agreements.

7. Indemnification

You agree to indemnify, defend, and hold harmless Abivo, its employees, officers, directors, and affiliates from any claims, liabilities, damages, or expenses arising out of or related to your violation of this Policy, your misuse of our Services, or your failure to comply with applicable laws or third-party rights.

8. Violations and Enforcement

If we believe, in our sole discretion, that you have violated this Policy or are using the Services in a harmful or unlawful manner, we may take action including but not limited to:

• Issuing a warning

• Temporarily or permanently suspending access

• Terminating your account or agreement

• Reporting the activity to law enforcement or regulators

9. Modifications

We may update this Policy from time to time. Any changes will be posted at https://abivo.ai/tos or a similar location, and continued use of the Services after such changes constitutes acceptance of the updated Policy.

10. Contact

If you have any questions about this Policy, please contact us at info@abivo.ai.

Let me know if you'd like a Terms of Use version with subscription and service details, or if you'd like to link this into your platform's onboarding or compliance documents.